Here are some answers to some frequently asked questions. If however your question still remains unanswered please feel free to contact us and we will be happy to help.
What allergens are in the sweet treats?
All of our cookies contain dairy, eggs and gluten.
Our no-bake regular cheesecakes contain dairy and gluten. While all of our no-bake vegan cheesecakes do not contain dairy they do all contain gluten and nuts.
Our brownies contain dairy, eggs and gluten.
While we aim to ensure that any of our sweet treats containing allergens are clearly stated in the collection or individual product descriptions, we cannot guarantee products are completely dairy, egg, gluten or nut free as there can be possible traces of these allergens in our products as we regularly handle and use them in our home kitchen. For more information or to discuss allergies or dietary requirements please feel free to contact us.
Can any sweet treats be customised?
Some of our sweet treats can be customised for different celebrations or events. If you would like more information regarding customisation please feel free to contact us.
While we provide images of all of our sweet treats, decoration may differ slightly at times to that shown.
What are your opening times?
We are currently open and available to contact between 9am to 7pm Monday to Friday and 11am to 2pm on Saturdays and Sundays. Please feel free to contact us outside of these hours and we will get back to you as soon as possible when we open again.
How long until my sweet treats order will be ready?
As we handcraft all of our sweet treats fresh to order we require at least three days notice from the day of order to source ingredients required before individually making each sweet treat. Some of our sweet treats require chilling overnight before or after being baked to perfection or finishing touches being added on the day of collection or delivery.
How do I receive my sweet treats order?
We currently offer collection from our home kitchen in Welwyn Garden City, Hertfordshire or free local delivery covering Welwyn Garden City, Welwyn, Hatfield, St. Albans, Hertford, Ware, Broxbourne, Hoddesdon and Cheshunt. Collection and local delivery are available 7 days a week. Keep an eye out for sweet treats by post, hopefully coming soon!
Once you have added sweet treats to your cart/basket please select and take note of your chosen delivery or collection date and time slot before you go to checkout. At checkout please then ensure you choose the correct corresponding method for receiving your order, either ship (free local delivery) or pick up (collection).
For more information regarding collection or local delivery check our Collection & Local Delivery page or please feel free to contact us.